Terms & Conditions

Introduction

These Terms explain how you may use the DUBIMED website, online stores, and services. By using our site you agree to follow these Terms.

Website Use

Use the website responsibly. Do not attempt to harm the site, misuse forms, or interfere with other users.

Medical Device Disclaimer

Our website provides professional product information. It does not replace medical advice. Only licensed professionals should use or operate medical equipment.

Intellectual Property

All images, content, text, branding, and product details belong to DUBIMED or its partners. Do not copy, modify, or publish any content without permission.

Demo Bookings and Inquiries

Provide accurate information when requesting a demo or support. We may refuse any request if needed.

Online Store Terms

When purchasing on our online stores:

• Payments are processed securely.
• Orders are shared only with delivery partners.
• Delivery time is usually 2 to 3 working days.
• Refunds are available within 7 to 14 days under eligible conditions.

Refunds

We offer refunds for online store purchases within 7 to 14 days. Products must be in original condition unless defective.

Delivery

Delivery time depends on the courier and location. Most deliveries take 2 to 3 working days.

Warranty and Service

All device servicing is handled by our Authorized Certified Biomedical Service Department.

Liability

We do our best to keep the site accurate and secure but cannot guarantee uninterrupted access. We are not responsible for any losses unless required by law.

Jurisdiction

These Terms follow UAE laws. Any disputes are handled under UAE courts.

Changes

We may update these Terms. Continuing to use the site means you accept any changes.